Error Codes

Error Code Http Status Description
1 500 Internal Server Error We are having issues with our servers right now. Please contact us if you keep seeing this to help resolve the issue.
2 422 Unprocessable Entity The provided json body has the correct syntax, but didn’t pass request validation. More information is available in additional_info attribute.
3 400 Bad Request We were unable to parse the provided json body due to invalid syntax.
4 415 Unsupported Media Type Expected content-type of application/json.
5 401 Unauthorized Application Id was not set, specify it in X-Application-Id header.
6 401 Unauthorized Api Key was not set, specify it in X-Api-Key header.
7 401 Unauthorized Application Id must not be empty and contain only alphanumeric characters.
8 401 Unauthorized Api Key must not be empty and contain only alphanumeric characters.
9 429 Too Many Requests You have exceeded your request limit.
10 401 Unauthorized Application Id or Api Key is invalid.
11 503 Service Unavailable Service is temporarily unavailable, try again shortly.
12 504 Gateway Timeout Our servers have timed our processing your request. If the problem persists, you can try splitting the current request into multiple smaller requests.
13 422 Unprocessable Entity We do not have the fare data for this region. Fares are only supported in the UK. More information is available in additional_info attribute.
14 422 Unprocessable Entity We do not have the postcode data for this region. Postcodes are only supported in the UK.
15 422 Unprocessable Entity We do not have public transport data for the region at the time you have specified, try a more recent date. More information is available in additional_info attribute.
16 422 Unprocessable Entity We do not support searches in the given area. Make sure that all points for a search are in the same country. More information is available in additional_info attribute.
17 422 Unprocessable Entity We couldn’t start the search at the given point. Please make sure you are not attempting to start a search from a lake, river, etc. More information is available in additional_info attribute.
19 406 Not Acceptable Unsupported content type was specified in the Accept header. More information is available in additional_info attribute.
20 404 Not Found The requested resource could not be found.
21 413 Request Entity too Large Request body is too large, maximum allowed size is 100KB.
22 422 Unprocessable Entity We do not have public transport data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
23 422 Unprocessable Entity We do not have driving data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
24 422 Unprocessable Entity We do not have public transport data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.